MPOWER STUDIO POLICIES

To ensure a safe, smooth, and consistent experience for all clients, please review the following studio policies before booking your class.

Grip socks are required for all MPower classes. If you do not have a pair, grip socks are available for purchase at the studio.

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GRIP SOCKS

FIRST-TIME CLIENTS + LATE ENTRY

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First-time clients must arrive at least 10 minutes prior to class to allow time for check-in, a studio introduction, and Megaformer orientation. For the safety of our clients, late entry is not permitted for first-time clients.

CLASS CANCELLATIONS

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Classes must be canceled at least 12 hours prior to the scheduled class start time to avoid a late cancellation.

For cancellations made within the 12-hour window:

  • Limited Memberships + Class Packages: The class credit will be forfeited. No additional late cancellation fee will be charged.

  • Unlimited Memberships: A $20 late cancellation fee will be charged.

NO-SHOWS

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If you do not attend a scheduled class and have not canceled your reservation:

  • Limited Memberships + Class Packages: The class credit will be forfeited. No additional no-show fee will be charged.

  • Unlimited Memberships: A $20 no-show fee will be charged.

WAITLIST

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By joining a class waitlist, you are agreeing to attend the class if a spot becomes available. Once you are moved from the waitlist into the class, the standard cancellation and no-show policies apply, including any applicable fees or loss of credit.

QUESTIONS?

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We're always happy to help! Please email info@mpowerstudio.fit with any questions regarding our studio policies.